Choosing the right Recruitment Agency

Choosing the Right Recruitment Agency

Choosing the right Recruitment Agency for your business is not an exact science.

Like most products or services you pay for, you never really know what to expect until after the deal is done. Sometimes you learn the hard way, other times, you may be happy with the cost but not the results and so on.

Imagine buying a coffee, drinking it all, and then and only then being told that you would have enjoyed it much more at the coffee shop next door. Even worse, being told it may have cost less too.


That being said, we believe using the list below will help guide you towards making the right decision!


The first step, an open frame of mind…

Some recruitment agencies have earned the industry a bad reputation but it is important that you enter into the selection process with a positive mind set understanding that not all recruitment agencies are the same. Recruitment is changing and many agencies, like us, are embracing an industry shake up where endless sales calls are no more and client / agency relationships are built on mutual respect and trust, providing bespoke services to achieve the best results for your business.


In no particular order, here are five points that will help you with choosing the right Recruitment Agency…


  1. Location

This is one factor that will either be at the top of your list, or not factor at all but it is important to consider. For example, if you’re an international company offering specialist services in various locations, you may not be concerned about the location of your agency, whereas if you are a small business who have a high demand for short-term / temporary staff, you may prefer your agency to be local and have a strong grasp on the local talent pool.

The location of your agency will also have an influence on the type of working relationship you have, a local agency has the added advantage of being able to spend time within your business and really get to know it beyond the job spec.


  1. Experience

Experience could mean a number of things. Typically businesses see industry experience as the highest priority but it is important to consider other forms of experience such as the level of overall recruitment experience, experience within the local market and experience in other aspects of business such as HR as these can all be valuable attributes in a recruitment partner.


  1. Fees

Often the first criteria on everyone’s list. Fees are without a doubt an important factor when choosing your recruitment partner, however it is important to remember that it’s not all about the money and look passed the fees themselves. In the same way that you might question a premium product being sold at a fraction of the RRP price, take a moment to consider the value as opposed to the ‘price’.

Always be sure to look at the fees in line with the terms surrounding those fees, for example is there a rebate period on offer should the hire prove unsuccessful? A cheap fee with no rebate allowance leaves your business more exposed to risk and can cost you more in the long run. Effective recruitment, that may be a little more expensive, leads to high levels of retention and therefore less frequent recruitment costs, saving your business money in the long term.

Here at VIP, we pride ourselves on our success rate. Over a 4 year period, only 2.5% of candidates we placed left within an 8 week rebate period, 80% of which, we managed to source a suitable replacements for.  That means a refund was only necessary in 0.5% of candidate placements.


  1. Values

You can often tell a lot about a company by looking at their company values. Their values will tell you what kind of company they are, what they believe in. Asking plenty of questions when deciding on an agency is a good way of determining if the relationship is going to work. The answers that the agencies give you will tell you a lot about the way the agency operates and treats both its clients and job candidates. If your companies align in terms of values, it is most likely that you will work well together.


  1. Reputation

The most important factor of them all. They might be able to talk the talk, but have they proven they can walk the walk? Most agencies should be able to supply you with testimonials or a reference client for you to contact, and that is where the real proof lies.


There is no set formula in choosing the best agency for your business, but use this list as a guide, first ranking each criteria in order of importance to you. You can then assess your shortlist against each area and have a helping hand in making the right choice.


Trust Board

What is the Trust Board?

When working with our clients, VIP sometimes stumble across problems which we don’t always have the answers to.

The members of our Trust Board of professionals, each have a specific area of expertise ranging from Recruitment Specialists, Marketing Experts through to HR and Employment Law Consultants, and more!

V.I.Personnel are lucky enough to be affiliated with a fantastic circle of trusted professionals and we not only recommend our network to use their services, but we encourage them to do so.

Our Trust Board of professionals all share a common interest… not only to succeed in business, but help others do so too.


Our Trusted Affiliates

Honest Employment Law Practice

(H.E.L.P) have been providing outsourced HR, Employment Law and Health & Safety advice to clients across the UK for over 15 years. From support for existing HR and Health & Safety teams within larger organisations to being the outsourced HR department and Health & Safety consultant for smaller businesses.

The Marketing People

The Marketing People help businesses grow using intelligent marketing & creative design. From small start-ups and family businesses, to SME’s and large companies, whether you want to gain more customers, increase revenue, move into a new sector or increase brand awareness, The marketing people know what to do.

Gavin Jones Consultancy

A proven track record in helping SME companies through accelerated growth in both sales and profit. Operational excellence, routes to new markets, creating a robust business plan to work towards considered exit strategy.

Trevor Ballard, Interim FD/CFO.

Business Improvement and Turnaround Specialist. A hands on interim FD with a focus on the things that matter (cash, people, systems,) ensuring every project is delivered to an exemplary standard.

Clarity Wealth Management

Clarity Wealth Management LLP are a team of dedicated, experienced independent financial advisers with offices in London, Birmingham and Plymouth, offering services which range from Private Mortgages to Corporate Business Route Map Planning.

PIB Insurance

A growing insurance broker bringing together outstanding individuals with a wealth of knowledge and experience in the insurance market. Founded in 2014, PIB offer a range of insurance and risk management services building strong, sustainable relationships.


Auditel are a franchise group of 100+ affiliates now celebrating 25 years in the UK. Specialists in all areas of business overhead with each affiliate having their own unique area of expertise. Auditel do much more than just save money and it’s on an ongoing, unique totally transparent basis.


How can your company benefit from the Trust Board?

When business goals are not being achieved, it generally means that there are two or three key issues that haven’t been solved satisfactorily. In which case, long term solutions are required to prevent the business owner from ‘putting out the same fires’ over and over again.  

The Trust Board gives you the tools you need to ensure that all of the cogs in your machine are working together. Help us, to help you. Get in touch!

Whether it’s a trusted Marketing company needed to drive traffic and increase revenue, or it’s your Sales Department is need of some new talent to help drive sales, there should be someone in our Trust Board able to help you.

How to get involved?

Interested in a process to build your business to a new level of success?

Simply contact Dan at Very Important Personnel on 0121 647 6695 OR email Dan can put you in touch with the contact best for your needs, or simply follow the links displayed in this post.